Data Protection

Baje's Privacy Policy

Your personal information matters to us. Here we clearly explain how Baje collects, uses, and protects your data.

Last Updated: January 2026

Before You Continue: This Privacy Policy applies to all services on the Baje platform. By using the website or app, you automatically agree to this policy.

Introduction & Scope

Baje is a trusted online gaming platform for users in Bangladesh. We place the highest importance on our members' privacy and believe you should have full control over your personal information.

This Privacy Policy describes what information Baje collects, how it is used, where it is stored, and how it is kept secure. It applies to the baje.org website, mobile application, and all of our digital services.

  • This policy complies with Bangladesh's data protection regulations.
  • You will be notified at your registered email address whenever any changes are made.
  • If you have any questions, please reach out to our support team.

What information we collect

When you create an account and use our services, Baje collects various types of information. This falls into two categories — what you provide directly, and what is collected automatically.

Data Types Example Collection Method
Identity Information Full name, date of birth, national ID number Registration Form
Contact Information Mobile number, email address Registration & Verification
Financial information Mobile banking number, transaction history Deposit/Withdrawal Processing
Device Information IP address, device model, OS, browser Automatic (Log)
Gaming data Game history, betting patterns, session duration Platform Usage
Location Data Country, city (IP-based) Automatic

Important: We never store your password, bank card number, or OTP. This information is transmitted through end-to-end encrypted channels and is never saved on our servers.

How Your Information Is Used

Baje collects your information only for specific, defined purposes. We never use your data for additional purposes without your consent.

  • Account management: To create, verify, and keep your account secure.
  • Transaction Processing: To ensure deposits and withdrawals are processed correctly.
  • Customer Support: To resolve your complaints and queries promptly.
  • Security Monitoring: To prevent fraud and unauthorized access.
  • Legal obligations: To comply with applicable laws and regulations.
  • Personalized Experience: To recommend games and offers tailored to your preferences.
  • Responsible Gaming: To identify unusual gaming patterns and provide timely support.

Our commitment: Your data will never be sold to advertisers or third parties. The purpose of data use is always transparent and limited.

Data Sharing & Third Parties

Baje does not sell or rent your personal information to any third party. However, limited data sharing may be necessary in certain situations:

  • Payment Processors: To process transactions with approved payment partners such as Mobile Banking, Nagad, and Rocket.
  • Technology Partners: Service providers that support platform operations — shared data is limited to what is strictly necessary.
  • Legal authorities: In accordance with lawful directives from the Government of Bangladesh or a court of law.
  • Fraud Prevention: In cooperation with international anti-money laundering bodies.

All third parties with whom data is shared are required to comply with our privacy standards and may not use the data they receive for any other purpose.

Cookies & tracking policy

Baje uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.

Cookie type Purpose Duration
Essential cookies Login sessions, security tokens Cleared at end of session
Functional cookies Language preferences, interface settings 30 Days
Analytics Cookies Understanding page visits and usage patterns 90 Days
Security Cookies Suspicious Activity Detected 7 Days

Non-essential cookies can be disabled at any time from your browser settings. Please note that disabling essential cookies may cause some services to not function properly.

Data Security Measures

Baje uses industry-leading technology to protect your data. Our security team monitors systems 24/7 and responds to any threats immediately.

  • 256-bit SSL Encryption: All data transfers are secured with banking-grade encryption.
  • Two-Factor Authentication: An extra layer of security for account access.
  • Firewall Protection: Advanced DDoS protection and intrusion detection system.
  • Data Segregation: Different categories of data are stored on separate, secured servers.
  • Regular Security Audits: Regular penetration testing conducted by third-party security experts.
  • Employee training: All employees receive regular training on data protection practices.

Warning: No Baje employee will ever ask for your password, OTP, or full card number. If anyone does, it may be a phishing attempt — please contact our support team immediately.

Data Retention Period

Baje does not retain your data longer than necessary. All information is stored securely while your account remains active. Even after account closure, certain data may be kept for the following reasons:

  • Financial transaction records — retained for up to 5 years in accordance with Bangladesh financial regulations.
  • Identity verification documents — retained for up to 3 years for security and legal compliance.
  • Customer support records — retained for up to 2 years for dispute resolution.
  • Log files — retained for up to 1 year for security analysis.

Once the above retention periods expire, your data is securely deleted or fully anonymized.

Your privacy rights

Baje believes that empowering users over their own data is essential to privacy protection. The rights you hold over your data are outlined below:

Your Data Rights

Every Baje member holds these rights over their own data.

1
Right to Access Your Data

You can request to see what information we hold about you. We typically respond within 7 business days.

2
Right to Rectification

You can correct any inaccurate or incomplete information via your account settings or by contacting our support team.

3
Right to Erasure

Unless required by law, you can request that your data be deleted after your account is closed.

4
Right to Restrict Data Processing

You may request that processing of your data for specific purposes be temporarily paused.

5
Right to Data Portability

You can request a copy of your data in a machine-readable format.

6
Right to object

You have the right to object to the processing of your data on certain grounds, and we will review your request.

To exercise your rights: To exercise any of the above rights, please contact our support team. Your request will be processed after your identity has been verified.

Protection of minors' data

Baje strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed. If you believe your child has created an account, please contact our support team right away.

Responsible Gaming: To read our detailed guidelines on protecting minors Responsible Gaming Visit the page.

Policy Changes & Updates

Baje may update this Privacy Policy from time to time. If changes are made, we will notify you in the following ways:

  • A notification will be sent to your registered email address.
  • A notification will be displayed upon logging into the platform.
  • The "Last Updated" date at the top of this page will reflect the change.

For significant changes, you will be notified at least 30 days before they take effect. Continued use of the service after any change indicates your acceptance of the updated policy.

Current Version: This Privacy Policy is effective from January 2026. Previous versions are available upon request.

Why your data is safe with Baje Secured

Six core pillars of our privacy protection that let you play with complete peace of mind.

End-to-end encryption

Every transaction and personal detail is protected with banking-grade 256-bit SSL encryption. No one can intercept your data in transit.

No Sale of Personal Data

Baje never sells your personal information to third parties. Your data is used solely to improve the services we provide to you.

24/7 Security Monitoring

Our security team monitors systems around the clock. Any unusual activity is detected and blocked in real time.

Your data, your control

You can view, update, or request deletion of your information at any time from your account settings.

Transparent Data Usage

We are transparent about what data is collected and why. Your information is never used for vague or undisclosed purposes.

Fraud Prevention

Our advanced AI-powered fraud detection system keeps your account and transactions secure. Instant alerts are sent for any suspicious activity.

Secure Gaming Platform

Enjoy With Confidence Baje

Enjoy the best online gaming experience with your privacy fully protected. Join today and become part of a community of thousands of satisfied members.

SSL secured · 18+ only · Play responsibly

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