Baje's Terms and Conditions

Section 01 General Terms & Applicability

These terms and conditions form a legal agreement between the Baje platform and its users. These terms apply whenever you use our gaming services through the Baje website, mobile app, or any other digital channel.

Baje reserves the right to change, amend, or update these terms and conditions at any time. A notification will be sent to your registered email for significant changes. It is your responsibility to review this page regularly.

• You must be at least 18 years old to use this platform.
• Access from regions where online gaming is prohibited by law is strictly not permitted.
• Baje's terms and conditions are published in Bengali, and the Bengali version shall be considered the definitive version.
• Baje reserves the right to restrict any member's account at any time and without providing a reason.

Section 02 Account Registration & Verification

Accurate and complete information is required when registering on Baje. Accounts created with false or incorrect information may be suspended and balances forfeited at any time.

Each person may register only one account. If multiple accounts are found under the same individual, all accounts will be closed and any bonuses will be forfeited.

• The name, address, and mobile number provided at registration must be accurate and truthful.
• A copy of your National ID or passport may be requested for KYC verification.
• Never share your account password with anyone — keeping your account secure is your responsibility.
• If suspicious activity is detected, Baje may temporarily suspend the account pending investigation.
• The name on the mobile banking account must match the name on the gaming account.

Section 03 Deposit Policy & Methods

Deposits on Baje can be made via Mobile Banking, Nagad, and Rocket. All deposits are processed in Bangladeshi Taka (BDT). The minimum deposit amount is BDT 500, and the maximum limit per single deposit may vary depending on current terms.

You must use a mobile banking number registered in your own name when making a deposit. Deposits from third-party numbers will not be accepted and may result in delays in issuing a refund.

• After a successful deposit, your account balance will be updated within 5–10 minutes.
• If a delay occurs due to a technical issue, please provide the transaction reference to the support team.
• No additional fees are charged on deposits.
• Unusual or suspicious deposits will not be processed without verification.

Section 04 Withdrawal Policy & Process

To withdraw from Baje, your account must be fully verified. Withdrawal requests from unverified accounts will not be processed. The minimum withdrawal amount is BDT 300.

Withdrawal requests are typically processed within 5–30 minutes. However, verification requirements or banking system delays may occasionally extend processing time to up to 24 hours.

• Withdrawals can only be made to the same mobile banking number used to make the deposit.
• The maximum daily withdrawal limit is BDT 50,000 (separate limits apply for VIP members).
• Wagering requirements must be met before bonus balance can be withdrawn.
• If fraud is suspected, the withdrawal will be placed on hold pending an investigation.
• There are no processing fees for withdrawals.

Section 05 Bonus & Promotional Offers

Baje offers a variety of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, and free spins. Each bonus comes with its own terms, which must be read before claiming.

Bonus balance cannot be withdrawn directly. To withdraw winnings from a bonus, the specified wagering multiplier must be met. Wagering requirements typically range from 20x to 30x of the deposit plus bonus amount.

• Each promotion can only be used once, unless stated otherwise in the terms.
• Multiple bonuses cannot be stacked simultaneously unless clearly stated in the offer.
• If bonus abuse is detected, the bonus will be cancelled and the account will be suspended.
• Baje reserves the right to modify or cancel any bonus offer at any time.
• The wagering requirement period is generally 7 days from the date the bonus is issued.

Section 06 Gaming Rules & Fair Play Policy

All games on Baje are powered by certified Random Number Generator (RNG) technology, ensuring every outcome is completely random and unbiased. Live Casino games are run in real time by professional dealers.

The use of any cheating software, bots, scripts, or automation tools is strictly prohibited. If such activity is detected, the account will be immediately closed and all balances forfeited.

• Collusive betting or chip dumping is strictly prohibited.
• If a technical error affects a game result, Baje reserves the right to void that round.
• The RTP (Return to Player) for each game is listed in the game description.
• If your internet connection drops during a game, the system will automatically save your progress.

Section 07 Responsible Gaming Policy

Baje believes that healthy, responsible gaming is what makes the experience truly enjoyable. We want every member to treat gaming as a form of entertainment, not let it become an addiction.

To support this, Baje provides several voluntary self-control tools — daily, weekly, and monthly deposit limits, session time limits, cooling-off periods, and self-exclusion. These tools can be accessed at any time from your account settings.

Section 08 Security & Privacy

Baje takes the security of your personal information seriously. Our platform uses 256-bit SSL encryption to ensure bank-grade protection. Your data is never sold to third parties.

• Every login attempt to your account is monitored.
• If unusual login activity is detected, your account will be locked automatically.
• No Baje staff member will ever ask for your password or OTP.
• Beware of phishing sites and fake Baje apps.

To learn more about our privacy policy Privacy Policy View page.

Section 09 Account Closure & Restrictions

Baje reserves the right to close any account without prior notice in the following circumstances:

• If an account is created using false information.
• Operating multiple accounts.
• If evidence of bonus abuse or fraudulent activity is found.
• Using cheating software or bots.
• If money laundering is suspected.
• Engaging in harassment or abusive behavior toward other members.

You may also close your account at any time by contacting our support team. Any valid balance remaining at the time of closure will be returned to you.

Section 10 Dispute Resolution Process

If you have a complaint, please contact our customer support team first via live chat or email. We generally provide an initial response to all complaints within 24 hours.

If the matter cannot be resolved through the support team, it will be escalated to Baje's management team. The final decision rests with Baje's authority and shall be considered binding. The laws of Bangladesh apply to all disputes.