Healthy Gaming

Responsible Gaming — The baje Promise

Baje believes entertainment should be fun — not stressful. We want every member to enjoy gaming responsibly, with awareness and within their own limits.

18+
Adults Only
24/7
Support & Assistance Services
100%
Voluntary Limit Setting Feature
Immediate
Account Suspension Feature

What Is Responsible Gaming

Responsible gaming means treating gaming as a form of entertainment — not an escape from life's problems. At Baje, we want you to enjoy every session, but never at the cost of your family, relationships, or financial wellbeing.

Online gaming is growing rapidly in Bangladesh. With greater access comes greater responsibility. Baje is committed to keeping every member informed and protected. Our platform offers a range of responsible gaming tools and features that you can use at any time.

Gaming becomes a problem when it gets out of control. Chasing losses with bigger bets, skipping sleep or meals to keep playing, or hiding your gaming from family — these are early warning signs. If you reach this point, Baje's protection tools and support team are always there for you.

The key point: Gaming should be fun — not a burden. Responsible gaming at Baje isn't just an option; it's part of who we are.

Our Responsible Gaming Policy

Baje's responsible gaming policy rests on three core pillars — awareness, protection, and support. These principles are reflected in everything we do.

  • Strictly prohibited for those under 18: Baje strictly prohibits account registration and gaming by minors. Our identity verification process ensures this.
  • Transparent information: We always make it clear that gaming is for entertainment — not a reliable source of income.
  • Voluntary limit setting: Every member can set their own deposit, wagering, and session time limits.
  • Temporary break feature: Temporarily suspend or permanently close your account at any time.
  • Trained support team: Our support team is trained in gaming addiction and offers assistance with empathy and understanding.
  • Responsible advertising: Baje never uses misleading or overly aggressive promotional advertising.

Keep in mind: Gaming is a form of entertainment — never a solution to financial problems. Play when you're in a good mood and feeling fresh, not when you're stressed or upset.

Set Limits

On Baje, you set your own gaming limits. These can be turned on or adjusted at any time from Account Settings. Lowering a limit takes effect immediately, while increasing one requires a 24-hour cooling period.

Limit Type Description Recommendations
Daily Deposit Limit Set the maximum amount you want to deposit each day No more than 10% of your monthly budget
Weekly Deposit Limit Maximum total deposit over a 7-day period Keep it within 20% of your monthly income
Monthly Deposit Limit Monthly deposit cap Keep it separate from your entertainment budget
Session Time Limit Limit on consecutive hours of play Maximum 2–3 hours per day
Betting Limit Maximum bet amount per round No more than 5% of your total balance
Loss Limit Automatic game stop when losses reach a set amount Set limits — reduce stress

Important: A 24-hour cooling-off period applies to any request to increase a limit. This gives you time to reconsider your decision.

Problem Warning Signs

Gaming addiction doesn't happen overnight — it builds gradually. That's why it's important to recognize the warning signs early. If any of the following apply to your life, it may be time to take action:

  • Chasing losses by placing larger bets to recover what was lost.
  • Feeling restless or irritable when not gaming.
  • Prioritizing gaming over family, friends, or work.
  • Hiding how much time or money you're spending on gaming.
  • Continuing to play while skipping sleep, meals, or important tasks.
  • Repeatedly trying and failing to cut back or stop gaming.
  • Turning to gaming to escape stress or anxiety.
  • Borrowing money or breaking into savings to fund gaming.

If you notice these signs: Reach out to our support team without hesitation. We're here to help, not to judge. You can also temporarily suspend your account if you need a break.

Self-Assessment Test

Answer the following questions honestly. If you answer "Yes" to more than 3, it may be time to review your gaming habits.

Gaming Self-Assessment Checklist

Answer each question honestly — this is just for you.

1

Do you often keep playing beyond the time limit you set for yourself?

2

Do you place bigger bets to try to recover your losses?

3

Have family or friends ever complained about your gaming?

4

Have you ever borrowed money or dipped into savings to fund your gaming?

5

Do you feel restless, irritable, or anxious when you're not gaming?

6

Does gaming feel more important than work, sleep, or meals?

7

Do you hide from family or friends how much time or money you spend on gaming?

8

Do you turn to gaming to cope with stress, loneliness, or anxiety?

3 or more "Yes" answers? Don't ignore it — reach out to our support team. Set limits on your account or take a temporary break.

Baje's Protection Tools

Baje has several built-in responsible gaming tools available on the platform. You can activate any of them at any time from your Account Settings.

Deposit Limit Controls

Set your own daily, weekly, and monthly deposit caps. Once you hit the limit, deposits will automatically be blocked.

Session Timer

A break reminder is sent after a set period of play. You can also see a live on-screen display of how long you've been playing.

Cooling-Off Period

Take a voluntary break from 24 hours up to 30 days. During this period, login will be disabled — protecting you from impulsive decisions.

Self-Exclusion Feature

If you need an extended break, you can request a self-exclusion lasting anywhere from 3 months to 5 years. Once activated, this cannot be reversed.

Gaming History Review

View your full gaming history, deposit, and withdrawal records at any time. Understanding your own patterns makes it easier to stay in control.

24/7 Support

Reach out to our support team at any time. They'll listen without judgment, offer compassionate assistance, and refer you to a specialist if needed.

Set your limits How to

Set your gaming limits in just a few simple steps.

1
Log in to your account

Log in to your Baje account and click the profile icon in the top right corner.

2
Go to the Settings menu

Look for the "Account Settings" or "Responsible Gaming" option — you can find it directly in the profile menu.

3
Choose a limit type

Deposit limit, session timer, cooling-off period, or self-exclusion — choose whichever limit you need.

4
Set an amount or duration

Enter your preferred amount or time limit. Remember, reducing a limit takes effect immediately.

5
Confirm

Save your chosen limits. A confirmation will be sent to your registered email.

Need help? If you can't find the settings, contact our support team — they'll guide you through the whole process.

Minors Protection

Baje strictly prohibits anyone under 18 from gaming on our platform. Age verification is mandatory at registration, and suspicious accounts are investigated. If children or teenagers in your household have access to your device, please take the following steps:

  • Use a strong password for your Baje account.
  • Never leave your device logged in around children.
  • Install parental control software on your device.
  • Have open conversations with your children about online gaming.
  • Never allow a minor to use your account.

Important Notice: If a minor has accessed your account, notify our support team immediately. The account will be investigated and appropriate action taken.

Parental Control Recommendations

Windows

Try Microsoft Family Safety — it lets you filter websites and manage screen time.

IOS / macOS

Enable the Screen Time feature — it makes blocking apps and websites straightforward.

Android

Use Google Family Link to monitor your child's device activity.

General FAQ

The most frequently asked questions about responsible gaming.

Yes. On Baje, you can take a temporary or extended break at any time from your account settings. Cooling-off periods range from 24 hours to 30 days. For permanent self-exclusion, please contact support.

Decreasing a limit takes effect immediately. However, requests to increase a limit are subject to a mandatory 24-hour cooling-off period before taking effect. This gives you time to reconsider your decision.

Contact the Baje support team first — they'll assist you in confidence and refer you to a professional counselor if needed. You can also enable the self-exclusion feature on your account.

Approach them with empathy — listen without criticism. Encourage them to contact Baje support. Recommend professional mental health services if necessary.

Yes. Before self-exclusion is activated, you will be given the opportunity to withdraw any remaining balance in your account. The process is completed with the assistance of the support team.

Baje verifies age at registration and investigates suspicious accounts. If an account is confirmed to belong to a minor, it is immediately closed and all related transactions are voided.
Responsible Platform

Play Safe, Stay in the fun

Join Baje and experience responsible gaming features for yourself. We're here for you — whether you're playing or taking a break.

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